PRIVACY POLICY

At Subletr, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

When you use Subletr, we may collect personal information such as your name, email address, phone number, payment details, and usage data. This information is collected when you create an account, interact with the platform, or use specific services.

2. Usage Data and Cookies

We collect information about how you use Subletr, including your browsing behavior, preferences, and interactions with the platform. We may use cookies and similar technologies to track your activity and improve your experience. You can manage your cookie preferences in your browser settings.

3. Conversations and Content Monitoring

To ensure a safe and respectful environment, we may monitor conversations and content shared on the platform. This includes analyzing messages, listings, and other communications to prevent inappropriate conduct or behavior. Any content that violates our community guidelines may result in action being taken against your account.

4. Use of Personal Data for Marketing and Research

We may use your data for marketing purposes, including sending you promotional materials, product updates, and special offers. We also analyze your usage data to make changes to improve our platform.

5. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted partners for the purpose of providing services, such as payment processing, data analysis, and customer support. These partners are required to protect your information in accordance with this Privacy Policy.

6. Sublet Status and Market Data

We may use your subletting status and other related data for market research purposes. This information may be used to analyze trends, provide you and other users with recommendations, and offer tailored services. We ensure that all market data is anonymized to protect your privacy.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also request to restrict the processing of your data or withdraw your consent. If you wish to exercise these rights, please contact us at our support page.

9. Third-Party Links

Subletr may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Subletr is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

11. Use of Analytics and Session Recording

We use PostHog to analyze user behavior and improve our platform. PostHog may collect information about your interactions with our services, including session recordings, to help us understand how users engage with our platform. This data is used solely for improving user experience and is handled in accordance with our Privacy Policy.

12. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at our support page.

Visit support page.